At CPSI, we are committed to providing excellent ongoing support to our clients. Our support team is generally available Monday-Friday from 8AM – 6PM Central time.
Our team typically responds same day to requests made prior to noon and next day for requests made later in the day. We do understand the need to technical support outside of our standard working hours.
For emergency support, please send an email to both your assigned technical support agent and CC [email protected].
Support Portal
For technical support related to our software and services, visit our online Support Portal at: https://support.cpsiltd.com.
Here you can open support tickets, access our knowledge base, and more. Logins to the support portal must be created by our staff. If you do not have a login, please contact John Bauer at [email protected].
Email Support
For technical issues, email us anytime at: [email protected]
For sales and billing questions, contact: [email protected]
Phone Support
Please call 618-281-8898 for all phone based support.
We pride ourselves on providing top-notch assistance. Please reach out through your preferred contact method whenever you need anything!